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Pillar To Post Newsletter, Vol. 23, No. 5

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REALTOR SAFETY ISSUE

Holding a Safe Open House


Safety during open houses is a concern for all real estate agents and their teams. Use these tips to stay safe:

  1. Always try to have at least one other person working with you at the open house.
  2. Have all open house visitors sign in with their full name, address, phone number and e-mail.
  3. Upon entering a house for the first time, check all rooms and determine several “escape” routes. Make sure all deadbolt locks are unlocked to facilitate a faster escape.
  4. Make sure that if you were to escape by the back door, you could escape from the backyard. Yards with swimming pools or hot tubs often have high fences.
  5. Check your cell phone’s signal strength on the premises before the open house. Add emergency numbers to your phone’s contact list.
  6. When showing the house, always walk behind the prospect. Direct them; don’t lead them. Say, for example, “The kitchen is on your left,” and gesture for them to go ahead of you.
  7. Avoid attics, basements, and getting trapped in small rooms.
  8. Notify someone in your office, a friend or a relative that you will be calling in every hour on the hour. And if you don’t call, they are to call you.
  9. Don’t assume that everyone has left at the end of an open house. Check all rooms and the backyard before locking the doors. Be prepared to defend yourself, if necessary.
Sources: Washington Real Estate Safety Council; City of Mesa, Arizona; Nevada County Board of REALTORS®; Georgia Real Estate Commission

Showing Empty Properties


Take these smart steps to protect and empower yourself against attack or theft.

  1. Be sure to use the lockbox property–key procedure that has been established to improve real estate agent safety so that keys don’t fall into the wrong hands.
  2. Show properties before dark. If you must show a property after dark, alert or bring along an associate, turn on all lights as you go through, and don’t lower any shades or draw curtains or blinds.
  3. Check in with someone on your team once an hour to let people know where you are.
  4. Prepare a scenario so that you can leave, or to encourage someone who makes you uncomfortable to leave. Examples: Your cell phone went off and you have to call your office; you left some important information in your car; another agent with buyers is on his way.
Sources: Louisiana REALTORS® Association; Washington Real Estate Safety Council; City of Albuquerque, NM; Nevada County Association of REALTORS®; City of Mesa, AZ
  1. When showing a property, always leave the front door unlocked for a quick exit while you and the client are inside. As you enter each room, stand near the door.
  2. Lock your purse in the car trunk before you arrive. Carry only non-valuable business items (except for your cell phone), and do not wear expensive jewelry or watches, or appear to be carrying large sums of money
  3. Park at the curb in front of the property rather than in the driveway. It is much easier to escape in your vehicle if you don’t have to back out of a driveway. And while parked in a driveway another vehicle could purposefully or accidentally trap you.

Additional Resources

For more personal safety information, tools and resources please visit:

nar.realtor/safety
beverlycarterfoundation.org

The Ultimate Home Inspection
Gets Rave Reviews from Agents!


Technology coupled with deep knowledge allows us to provide an exceptional home inspection with unique and innovative features, all delivered within a seamless brand experience. This experience, and the people who deliver it, has made Pillar To Post North America’s largest home inspection company.

“The inspection reminded me exactly why I love Pillar To Post. The inspector took his time and did a great job. He took time to go over every page with my buyers and answered many questions that gave my buyers the confidence to proceed with the purchase. They got to take home their report and their PTPEstimates for repairs was returned before we left the inspection. It was that fast and gave a really reasonable estimate for the needed repairs that made it easy to share back to the sellers agent for review. I will continue to recommend them!”

“Our inspector was wonderful to work with, very friendly and professional, also funny! I also enjoyed the presentation and materials provided to my client – the photo walk through and printing out the report and presenting in a binder were very nice touches.”

“The inspector was amazing, professional and caring. He answered all of our questions and addressed all concerns. He explained each item in detail and made the client feel at ease. He did an amazing job and I would definitely recommend your team again!”

“I was very intrigued by the PTP360 summary and PTPFloorPlan that were offered. I recommended to my sellers that it would be a very good marketing tool to get all the inspections up front. It is phenomenal. Home inspection was very thorough as expected.”

“He did an excellent job with this inspection. Extremely thorough. Very easy to ask questions and get further explanations. The best part was his delivery of the inspection summary with the clients. Didn’t make them panic about things that needed addressing, but explained what the issues were completely. I would definitely use Pillar To Post again.”

Experience the Pillar To Post Difference. Schedule a home inspection today!

September is Realtor Safety Month

8 Tips for Personal Safety

  1. Know who you’re dealing with. Take a photo of a client’s I.D. and license plate. A criminal won’t be comfortable with this and may be thwarted.
  2. Touch base. Always let someone know where you’re going and when you’ll return. Have them call you to check in if possible.
  3. Don’t get lost. Know the exact address of where you’re going. If you use a navigation app, pull over and stop in a safe place if you’ve made a wrong turn.
  4. Sense your surroundings. Is there questionable activity in the area of a property you’re showing? Is anyone loitering? Follow your instincts if you feel you should leave.
  5. Don’t go it alone. Have an associate or other person host open houses with you.
  6. Park for protection. At open houses, park on the street instead of in the driveway so you can get away quickly if necessary.
  7. Go on the defense. Learn some self-defense skills. Many health clubs, martial arts studios and community colleges offer basic classes.
  8. Choose flight over fight. While self-defense is a good idea, the primary goal in any threatening situation is to escape from immediate danger and call for help.

Be safe out there!

Source: NAR Realtor Safety Resource Kit.

7 Things to Look Out For When Getting a Home Inspection in Florida

Achieving the dream of homeownership takes on a unique flavor when set against the backdrop of the Sunshine State – Florida. Whether you’re drawn to the enchanting coastal allure of Miami Beach condos or the serene suburban vibes of Tampa, FL, houses, navigating the path to owning a piece of Florida paradise comes with its own set of considerations. From the annual dance of hurricane season to the nuances of local architecture and environmental factors, being well-informed through an indispensable home inspection is paramount before buying a home. 

Across Florida’s diverse regions, seasoned home inspectors have encountered an array of challenges that potential homebuyers should be aware of. In this Redfin article, we delve into six things to look out for when buying a home in Florida.

1. Regularly assess for mold

“For more than three decades, we’ve been serving the entirety of Florida. Our specialization lies in thorough mold assessments. Given the yearly exposure to hurricanes in our region, homes often experience significant water intrusion and damage from these storms. Unfortunately, some of these issues remain hidden until much later,” shares Inspection Services of Florida LLC.

“We collaborate closely with numerous customers who encounter respiratory problems. In such cases, we conduct assessments to determine if mold is the underlying cause. As a result of the history of hurricanes, we frequently uncover storm-related damage that was either left unaddressed or concealed, often due to house flipping.

Prior hurricanes have taught us a valuable lesson: comprehensive mold inspections are vital before purchasing a home. This step ensures transparency and helps safeguard your investment for the long term.”

2. Pest intrusion

“On one of my home inspections I observed a hole in an exterior stucco-covered foam trim board. As I continued my inspection I noticed a Woodpecker flying around the area. So I decided to remove myself a distance away to see what the bird was doing. It only took a few minutes when I saw a Woodpecker land at the entrance of the hole in the trim board. I realized what was happening, the Woodpeckers using its bill to find insects. In this case the material that the Woodpecker was pecking on was easy to penetrate and so it continued to burrow out an entrance into the trim material,” says RTS Inspections.

“Exterior grade cement coated (stucco) foam molding is made of Styrofoam or Polystyrene Foam, which can be fabricated into many different shapes. This product is used nationally in many climates. Foam is easy to cut into and shape as needed. Stucco covered foam trim is very beneficial as a source of insulation and as a decorative element around exterior surfaces of a home, like around windows and doors.

As with all structures, there is always a concern for potential animal intrusion. Animals are very good at finding ways to get into areas to build nests. Rodents for instance will jump off tree branches that are too close to the building and land on roofs. Once they land they search for gaps and holes to enter into.

When inspecting a home it is crucial to look for possible entry points around the house and report on those areas. The next step for the inspector is to observe areas inside the house that might be impacted by those entry points. In the case of this Woodpecker, the damages were limited to just the exterior trim board. In other cases, I have seen gaps in soffits and eaves where animals have penetrated and entered into attics. In the case of animal or pest infestation, a licensed pest removal contractor is recommended.”

Courtesy of RTS Inspections

3. Storm impact

“Whether factual or mere folklore, the moniker ‘Lightning Capital of the World’ is a label frequently associated with Florida,” shares Sherlock Home Inspections. “Given the prevalence of storms in the region, it’s a nickname that holds some truth. However, with these climatic conditions comes a distinctive set of challenges, particularly in the realm of electrical systems. 

Take a close look at the copper wires shown below. While discoloration might typically arise due to oxidation, the distinct blue hue of these wires stems from a surge triggered by a lightning storm. Upon more comprehensive inspection, a host of additional issues were brought to light—underscoring the importance of addressing electrical concerns with precision and vigilance in a region renowned for its electrical intensity.

In a state prone to high winds and intense rainfall, addressing roof problems promptly is imperative. Florida’s climatic conditions make it imperative to identify and rectify roofing issues as soon as they arise. It’s crucial to recognize that even minor roof concerns can rapidly snowball into significant complications. Given this reality, securing the services of a knowledgeable Home Inspector becomes paramount. A seasoned professional who understands the intricacies of roofing systems can detect potential red flags, ensuring that minor hitches are nipped in the bud before they evolve into major complications. With the right expertise at your side, you can confidently navigate the challenges of maintaining a secure and resilient roof in Florida’s ever-changing weather landscape.”

4. Termites

“Florida is susceptible to termite problems due to its warm and humid climate, which creates a conducive environment for these pests to thrive. Termite swarms are a common occurrence in Florida during the warm and humid months. These swarms are often a sign of an established colony nearby, and they can be quite alarming to homeowners,” warns Next Step Inspections.

“The two most common termites are:

Subterranean: These are the most common and destructive type of termites in Florida. They build their colonies underground and create mud tubes to access wood above ground. They can cause significant damage to structures if left unchecked.

Drywood Termites: These termites infest dry wood and do not require contact with soil. They can be found in furniture, wooden beams, and other wooden structures. Their infestations can be hard to detect until significant damage has occurred.

We have found that if the wooden structures go untreated for long periods of time and these insects invade the wood, severe damage can impact the integrity and the structure. We have seen areas that are unsafe to walk in the attic due to significant termite damage. In cases where the damage is detrimental, a structural engineer or building contractor will review the damages to recommend the proper repair. 

Dealing with termites in Florida often requires professional pest control services. Regular inspections by experienced technicians can help detect infestations early and implement effective treatment plans. We recommend having a Wood Destroying Organism (WDO) Inspection when you are considering the purchase of a property. This inspection can help identify other issues the home inspector may not be qualified to include in their report.”

5. Polybutylene piping

“Polybutylene piping stands as a nightmare for both property owners and the insurance industry at large. As a solution for home re-piping, polybutylene piping emerged on the scene. It offered flexibility, ease of use, and cost-effectiveness during its time. While it had been in use since the 1970s, its popularity soared in the 1980s and 1990s. However, it was eventually discontinued in the mid to late 1990s due to its susceptibility to leaks,” informs Orlando’s Best Home Inspection. “The chlorine present in municipal water systems caused joints and piping to fail. Typically, the interior of the tube is gray or black, while the exterior can range in blue, black, or gray. The lettering ‘PB’ may also be visible, which is the clearest giveaway.

Presently, many homes still feature polybutylene piping, prompting insurance companies to mandate replacement with approved alternatives like PEX, CPVC, or copper piping.

In our practice, we thoroughly assess this issue during both our standard Orlando home inspection and our Orlando 4-point inspection. We frequently encounter cases where partial re-piping work has been carried out on visible portions of the supply system, only to find original polybutylene piping remaining in less accessible areas such as the attic. Correcting this problem is costly and presents a major obstacle in obtaining home insurance.”

6. Stucco cracks and waterproofing

“Most homes in SouthWest Florida feature exterior walls made of concrete block with stucco finishing. It’s common for stucco to develop hairline cracks over time. These cracks are generally not a structural concern as long as they are too narrow to fit a penny. If a penny can fit, it raises some cause for concern,” suggests Golden Rule Home Inspections.

“When cracks in the stucco follow the block pattern, it indicates excessive settlement in the foundation. Again, if these cracks are wide enough to accommodate a penny, they warrant attention.

The waterproofing of SouthWest Florida’s concrete block and stucco homes relies on painting the stucco. If a crack appears in the stucco, the waterproofing becomes compromised, potentially leading to water intrusion and subsequent mold growth. To address this, it’s recommended to repair the crack by applying a small amount of Mor-Flexx caulking or an equivalent product. After applying, gently rub it in with a sponge or foam paint brush to blend it into the wall’s finish, followed by painting the wall. Mor-Flexx boasts a mortar-like appearance that stretches like rubber, retaining its elasticity over the years.”

7. Insurance challenges and regional concerns 

“I think the biggest issue in Florida right now is insurance companies leaving the state. They have become very particular about roofs. Even though most asphalt shingle roofs last more than 20 years, they do not like roofs past 15 years old. Even in very good condition. This due to the losses coming from hurricanes in the recent past,” says Pillar To Post Home Inspectors.

“Insurance inspections need to be done on top of getting a thorough home inspection. 4-Point (Roofs, Plumbing, Electrical, and HVAC) Inspections are expected on homes 20 years old or older. Getting a Wind Mitigation Inspection, which is determining the home’s wind resistance, can save a lot of money on insurance costs.

Another thing I think is very regional to the state is mold testing. With the humidity in Florida, this is a common concern. Especially in homes that have been vacant, and the air conditioner is not turned on or set at 78 degrees or higher.”

Pillar To Post Newsletter, Volume 23, No. 4

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NEWS AND INFORMATION

VOLUME 23, NO. 4

virtual open house

SELLER’S ADVANTAGE

The Virtual Open House


The Pillar To Post Virtual Open House is a high-quality, affordable way to showcase your listings in a 360° virtual format. It transforms your listing into a navigable virtual walk-through, helping to increase visibility and impact.

  • Include in your MLS listings
  • Reduces the need for in-person showings, saving you time
  • 24-hour turnaround
  • An average of just 15-20 minutes needed inside the home
  • Includes every room and the entire exterior
  • A measured PTPFloorPlan can also be requested with your Virtual Open House

Unlike other virtual tours, the Virtual Open House allows potential buyers to explore the home at their own pace using navigation hot spots. It’s the closest thing to being there in person!

virtual open house
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SERVICE SPOTLIGHT

PTPEstimates: “How Much Will These Fixes Cost?”


Your clients will have this inevitable question after reviewing their home inspection report. With PTPEstimates the answer is just a click away. PTPEstimates enables your client to request an estimate to repair items called out in their inspection report.

  • Repair estimates are based on local costs
  • Great negotiating tool
  • Buyers can plan and budget for future work
  • With their pre-listing inspection, sellers can decide what repairs to address
  • Estimates are provided within approximately 24 hours after request

PTPEstimates is included with all Pillar To Post home inspections, so there’s no additional cost to your client. All they need to do is request their estimate from within the digital version of their inspection report.

Pillar To Post Home Inspection Packages include even more exclusive and innovative features than ever. These services deliver speed, ease and convenience, getting you to closings faster, saving you time and delighting your clients.

garden

AROUND THE HOUSE

6 Smart Garden Tips To Use Now


Whether you’re growing a farmstand’s worth of fruit and vegetables, have flowers galore or a combination of everything, keep the bounty going all summer by staying on top of these garden tasks:

  1. Continue to water thoroughly as needed, especially if very hot weather is expected. Container plants normally dry out faster than plants in the ground, so you may need to water them daily in very hot and/or dry conditions. Use an inexpensive moisture detector from the hardware store to check on thirsty plants.
  2. Deadhead faded blooms and prune out dead or wayward growth. Removing dried flowers keeps your plants looking good and can help certain types reflower.
  3. Pick up fallen fruit and vegetables to discourage pests and improve your garden’s appearance.
  1. Practice smart pest control. Familiarize yourself with both harmful and beneficial insects and worms in your area so you know who to target and who to leave alone. Some offending insects, like aphids, can simply be washed off with a blast from a garden hose.
  2. A 3”- 4” layer of natural mulch helps keep weeds down, promotes moisture retention in the soil and makes your garden look clean and neat. Avoid synthetic mulch. Keep mulch at least a few inches away from the base of your plants to allow for good air circulation.
  3. Do your flower beds have bare spots? Fill them in with summer-to-fall annuals or natural mulch to keep things looking fresh.
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summer fun

SUMMER FUN

Pool Safety Basics


Have a pool? Follow these safety guidelines to ensure your family and friends get the most enjoyment out of it.

  • Anyone using the pool should know how to swim. An experienced swimmer should always be present if anyone is still learning to swim.
  • If younger children are present, an adult should be at the immediate poolside at all times. Tragically, injuries and drownings can happen within moments.
  • Fencing around the pool should be a minimum of 4’ high. Gates should self-close and self-latch, with the latch inaccessible to small children. Local requirements for pool enclosures may be stricter and/or have additional specifications.
  • To avoid possible injury, keep children away from pool filters and drains. Walk, don’t run, near the pool to avoid slips and falls.
  • Keep rescue equipment nearby and easily accessible. For added peace of mind, consider having family members learn CPR skills.

Stay cool and enjoy the rest of your summer!

summer fun
pool safety basics

Experience the Pillar To Post Difference. Schedule a home inspection today!