Category: News

Pillar To Post Newsletter, Vol. 25, No. 4

Future home owners and realtor listen to the professional Home Inspector's report.
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PostNotes

NEWS AND INFORMATION

VOLUME 25, NO. 3

Future home owners and realtor listen to the professional Home Inspector's report.

Home Inspection Myths

Think you know home inspections?

These common myths still persist - let's set the record straight.

Myth: A home will pass or fail an inspection.

FALSE! Inspections don't give grades or scores. They offer an unbiased evaluation and highlight issues in a report.

Myth: A pre-listing inspection causes problems.

NOT AT ALL! A Market Ready Inspection helps sellers fix issues early and avoid surprises, leading to faster, more profitable closings.

Myth: New homes don't need inspections - they have warranties.

NOT SO FAST! Problems often arise in the first year. An inspection helps catch them early while the builder's warranty still covers repairs.

Myth: Buyers don't need to attend the inspection.

NOT REALLY! The report is vital, but attending gives buyers the chance to ask questions and learn more about the home first-hand.


Inspector uses a Sewer Scope at a pipe access to assess the health of a sewer pipe.

Service Highlight: Sewer Scoping

Why Get a Sewer Scope?

Sewer lines aren't always top of mind for homebuyers, but they should be. Depending on the home's age and the sewer line material, issues can arise. The lateral (pipe from the home to the public sewer) is the homeowner's responsibility.

Main concerns:

  • Roots, cracks, or collapses can block the pipe, causing sewage backups.
  • Severe damage may require full replacement—a costly fix.

A sewer scope can reveal hidden problems. Catching issues early could mean a $1,000 repair instead of a $10,000 replacement.

Sewer scoping can be done with the home inspection or separately. Knowing the sewer's condition helps clients plan next steps wisely


Pillar To Post Connects

Pillar To Post Connects helps homeowners by streamlining the process of setting up utility services, FREE of charge.


The Ultimate Home Inspection

Book home inspections anytime, anywhere with Pillar To Post's Online Booking system — designed for speed, ease, and convenience. Our Online Booking system is all about giving you more control and confidence!

Technology coupled with deep knowledge allows us to provide an exceptional home inspection with unique and innovative features, all delivered within a seamless brand experience. This experience, and the people who deliver it, has made Pillar To Post North America's largest home inspection company.

Get to know the Pillar To Post Ultimate Home Inspection, which includes:

PTP360

An interactive 360° visual inspection summary

  • Brings the inspection report to life
  • Includes every room and the exterior
  • Access any time from your devices

PTPEstimates

Powered by BOSSCAT

  • Cost estimate for inspection summary items
  • Learn what recommended repairs will cost
  • Estimate based on local costs
  • Request your estimate with just a click

PTPFloorPlan

A measured floor plan of the entire home

  • Use to determine furniture fit and placement
  • Share dimensions with contractors for estimating

PTPHomeManual

The digital owner's manual for your home

  • Download user manuals/warranty information
  • Find safety recalls on your appliances
  • Learn age and useful remaining life of systems
A couple reviews The Ultimate Home Inspection report from Pillar to Post together while sitting on a couch in their new home.

Making Your Busy Summer Easier with Pillar to Post HomePage

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Making Your Busy Summer Easier with Pillar to Post HomePage

Pillar to Post employee sits working at a desk

Welcome to your Pillar To Post HomePage – your personalized hub for everything related to your home inspection. Designed with both you and your clients in mind, this new feature brings convenience, accuracy, and real-time access to the forefront, so you can say goodbye to digging through emails or misplaced documents. All reports are housed on your Pillar To Post HomePage and produced on site with no delay, helping you get to closings faster!

For You:

  • View all your inspections and book from one dashboard
  • Get instant updates when reports are added or changed
  • Works seamlessly on any device
  • Secure, with anytime access
  • Your contact info stays visible to clients for easy referrals
Computer and phone showing the Pillar to Post dashboard

For Your Client:

  • All elements of the Ultimate Home Inspection, including PTP360 and PTPFloorPlan*, in one place
  • On-site, digital reports with options to print, download, or share
  • Centralized home info that's easy to access anytime
  • Includes PTPConnects (free moving concierge) and PTPHomeManual* (appliance manuals & recall checks)
  • Simple, smooth experience across all devices

Virtual Open House

Screenshot of a virtual open house tour with navigation laid over a modern room

Showcase your listings with ease using the Pillar To Post Virtual Open House — a 360° walk-through that boosts engagement, visibility, and impact. More than just a virtual tour, buyers can explore at their own pace using intuitive navigation — It's the closest thing to being there in person!

  • Cuts down on in-person showings
  • Fast 24-hour turnaround
  • Takes just 15-20 minutes on-site
  • Includes all rooms and exterior
  • MLS ready
  • Optional measured PTPFloorPlan

Online Booking

Woman uses her phone to access Pillar to Post online booking

Book home inspections anytime, anywhere with Pillar To Post's Online Booking system — designed for speed, ease, and convenience. Our Online Booking system is all about giving you more control and confidence!

  • 24/7 Convenience: Instantly book and confirm inspections from desktop or mobile — no waiting, no requests.
  • Secure Payments: Pay online through trusted partners at the time of booking.
  • Flexible Scheduling: Choose from available dates and times that work for you.
  • Property Info: Share home details upfront to ensure a smooth inspection.
  • Real-Time Confirmations: Receive text and email confirmations for peace of mind.
  • Customize Services: Select add-on services or book them individually.

*Available with Premium and Prestige packages

Start Summer Strong: Watch out for a Leaky Roof

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NEWS YOU CAN USE

Home inspector on a ladder inspecting a roof and eaves

SPOTLIGHT:

Start Summer Strong:
Watch out for a Leaky Roof

Summer is nearly here and while the warmer weather is a welcome change, it’s also the perfect time to tackle home maintenance projects that may have been sidelined during the colder months. One area that deserves special attention? Your roof.

Winter storms, spring showers, and high winds can all take a toll on your roof, and now that the weather is more cooperative, summer offers the ideal window to check for signs of damage. Even a small leak can lead to big problems if ignored, including mold, interior water damage, and long-term structural issues. Staying ahead of potential trouble now can save you from costly repairs down the road.

Why Leaks Happen

Roof leaks aren’t always the result of age alone. One of the leading culprits is faulty installation, which can take years to show up. By the time a leak becomes visible, significant damage may already have occurred. That’s why it’s important to have any installation or repairs done by a qualified roofing contractor.

Storm-related damage is another common cause – high winds and heavy rains can compromise shingles and flashing. Flashing, which seals joints around chimneys, skylights, and roof valleys, is especially prone to wear and tear. If it fails, water can seep into the home, often going unnoticed until the damage is extensive.

In colder climates, issues like ice from winter months may have left behind hidden damage that only reveals itself once summer rainstorms roll in.

Watch for Warning Signs Indoors

Some leaks start from inside the home. Warm air leaking into the attic or condensation from HVAC ducts, can create moisture that damages roof decking from the inside out. This hidden moisture can eventually lead to rot, mold, and even structural deterioration.

It’s Time for a Roof Check

Now that the days are longer and the weather is more predictable, summer is a great time to schedule a roof inspection. Whether you're repairing storm damage, checking for wear after the winter, or simply staying ahead of potential issues, inspecting your roof in the summer can help you avoid major disruptions later in the year.

Enjoy the season with peace of mind by making roof maintenance part of your summer checklist. Addressing issues now – before they escalate – will help protect your home and preserve its value through every season ahead.


Are You Protected When Referring a Home Inspector?

When you refer Pillar To Post, you are.

All our home inspectors carry Errors & Omissions (E&O) insurance, offering protection not just for your clients—but for you, too. Unlike many independent inspectors, we ensure every referral is backed by coverage that helps shield you from legal risk.

If an inspector without E&O coverage is involved in a claim, you could be included simply for making the referral. With Pillar To Post, you can refer with confidence, knowing you’re legally protected.

DO YOUR CLIENTS NEED A HOME INSPECTION? YES!

infographic on why your clients need a home inspection
Download Here

HERE FOR YOU AND YOUR CLIENTS

  • Choice of Home Inspection Packages
  • Added inspection services available
  • Save time and book online
  • Get a Market Ready inspection for your listings
  • E&O insured for your peace of mind
Home owner couple in the garage with home inspector pointing out findings

Pillar To Post Newsletter, Vol. 25, No. 3

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postnotes

VOLUME 25, NO. 3

SMART LIVING

Small Updates Today,
Big Value Tomorrow


Whether you’re staying put or planning to sell in the future, a little forward thinking can go a long way. Some of the smartest home improvements aren’t the flashiest—they’re the ones that quietly build value over time.

Here are some low-stress, high-impact updates that homeowners can do today to protect and even boost their future resale value. It’s also a great resource for Realtors to pass along to clients—especially those who may not be ready to list now but want to be smart about their property.

Happy father with daughter on his shoulders as she paints the wall with yellow paint
  • Replacing dated light fixtures, cabinet hardware, and faucets with modern finishes can instantly freshen a space for a fraction of the cost of a full renovation. It’s an easy weekend project that elevates your space.
  • A fresh coat of light, neutral paint (think soft grays, warm whites, or greige) can make rooms feel bigger, brighter, and more inviting. It’s one of the most cost-effective ways to update your home—and appeal to the widest range of future home buyers.
  • Today’s buyers love tech. Installing a smart thermostat, video doorbell, or smart locks adds everyday convenience while showing your home is keeping up with modern trends. Many of these devices also increase energy efficiency and home security—making them great selling points.
  • Keep up with the little things. We’re talking sticky doors, chipped tile, cracked outlet covers—small issues signal neglect to a potential buyer. Taking care of them now avoids a long repair list later and tells buyers (and inspectors) the home has been well cared for.
  • Plan ahead: one small-to-medium project per year can be easier to manage financially and mentally. Whether it’s redoing the front landscaping, updating flooring, or modernizing a bathroom, these changes can significantly boost resale value.

These small steps help you enjoy your home now, while laying the foundation for a smoother, more profitable sale down the road. Think of it as future-proofing your investment!

SEASONAL SENSE

Get Ready for Outdoor Season

As warmer weather approaches, it’s time to get your outdoor spaces ready for summer enjoyment. Whether you’re planning to relax, entertain, or simply enjoy the fresh air, a little prep now will help ensure your patio, deck, or garden is in top shape.

Start by giving everything a good cleaning. A power wash can remove dirt and grime from decks, patios, and furniture, making your space feel refreshed. While cleaning, check for any small repairs. Things like loose boards or cracked pavers can become safety hazards if left unchecked.

FEATURE FOCUS

Why Get a Market Ready Inspection?

A Market Ready (pre-listing) home inspection can give your listings a clear advantage. Here are the top benefits we hear about from agents and homeowners:

  • Gives sellers the opportunity to make recommended repairs
  • Homes in better condition sell for more
  • Helps with setting pricing
  • Great marketing tool
  • Sellers have confidence they’re getting the best price

Next, consider updating your outdoor furniture. If cushions are faded or furniture is worn, it’s easy to refresh with new pieces or a coat of outdoor paint. Adding some throw pillows or an outdoor rug can instantly make the space feel cozy and inviting.

Finally, don’t forget the lighting! Solar lights, lanterns, or string lights can create a relaxing atmosphere, perfect for evening gatherings or quiet nights outside.

A little prep now means more time enjoying your outdoor space all summer long. Make the most of the season with a clean, comfortable, and well-maintained space!

view of a the front porch of a beautiful white house with a maroon colored door
  • Avoid surprises from a buyer’s inspection
  • Use PTPFloorPlan in the MLS listing
  • Get to closings faster

With a Market Ready inspection in hand you can market your listing with greater confidence about its condition. Schedule a Pillar To Post home inspection for your next listing!

Here’s What Home Buyers Are Saying About
Pillar To Post Home Inspectors


“10/10 experience with Pillar To Post. We were impressed by how much care went into not just the inspection itself, but the way it was presented afterward. The Pillar To Post HomePage made it easy to access everything in one place – including a detailed floor plan, 360° views of the home, attic crawlspace photos, appliance documentation, and more. It really gave us a full picture of the home, and their tools made reviewing and sharing the findings simple. Highly recommend them to anyone looking for a modern, transparent, and detail-oriented inspection team.”

Man and woman looking over their home inspection report on a tablet

“Easy to book appointment, thorough inspection, great communication, wonderful overall experience!”

“The items are put together very well and easily navigated through the online portal. I enjoyed the home inspector’s work and now being able to review everything whenever I need!”

Home inspector showing a couple the home inspection results on a tablet.

“Rarely do service companies provide service like this. What a pleasant interaction I had with my inspector! He took the time to explain the inspection results thoroughly, answered my questions, and was just a pleasure to have around. I would highly recommend Pillar To Post!”

“They were professional, thorough, and incredibly knowledgeable. They took the time to explain their findings clearly and made sure we understood every detail. The inspection report was well-organized and delivered promptly. Thanks to their expertise, we feel confident and well-informed moving forward. Highly recommend for anyone in need of a top-notch home inspection!”

home inspector and real estate agent greeting a couple outside a home